FAQs

How much does it cost to use DCX?
Sellers pay a small fee based on per ton traded on the platform, while buyers transact for free.
How much does it cost to use DCX?
Sellers pay a small fee based on per ton traded on the platform, while buyers transact for free.

I’ve registered, why can’t I login?
You are not able to log in until your account has been activated. Once we receive your registration of interest and it is approved you will be invited to move onto the next stage when you upload the required documents. Once the documents are received we will review them and you will be informed if your application has been successful.

Can I join all DCX platforms in one go?
Yes you can

Can I talk to a person?
Of course. Drop us a line with your phone number and we will give you a call.

How long does the registration process take?
We aim to let you know if you registration of interest was successful in two weeks. Sometimes we may require further information in which case we will get in touch with you by email.