Privacy Policy

This privacy policy describes the types of personal information that we collect through our corporate website at, as well as our other services that refer or link to this privacy policy, and explains how we use and share that information. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. Unless otherwise stated, DCX is the data controller of the personal data collected. 

1. Information We Collect

The types of personal information that we collect from you depend on the content and features you use and how you otherwise interact with us and may include your contact details (such as your name, postal address, email address and phone number), your organization and position or occupation, your title and gender, as well as other information you submit to us for account registration, to receive certain products, services and communications, such as email alerts and newsletters, or to provide feedback.

We also collect information about your computer, device and connection information, including IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports, performance data and usage data, such as the web pages you visit. We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to access certain parts or make full use of the service. 

2. How We Use Your Information

-Depending on how you interact with us, we use your personal information to:
-Provide and manage your access to and use of the service;
-Provide technical, product and other support and to help keep the service working, safe and secure;
-Respond to your requests, inquiries, comments and concerns;
-Notify you about changes, updates and other announcements;
-Invite you to participate in surveys and competitions;
-Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including to make -enhancements and improvements; and/or
-Comply with our legal obligations, resolve disputes, and enforce our agreements. 

3. Information We Share

We may share your personal information with service providers as necessary to provide the services and fulfill the transactions you have requested or otherwise on our behalf based on our instructions. These third parties are required to use appropriate measures to protect such information in accordance with this privacy policy.

We will also share your personal information with third parties if we have your consent or if we have a good faith belief that such disclosure is necessary to (a) meet any applicable law, regulation, legal process or other legal obligation; (b) detect, investigate and help prevent fraud, security or technical issues, and/or (c) protect the rights, property or safety of DCX, our users, employees or others, and as part of a corporate transaction, such as a sale or transfer of assets or an acquisition by or merger with another company. 

4. Communication Preferences

We may offer you the opportunity to receive information about our companies, products and services and to participate in surveys. You can manage your communications preferences upon registration, by using the ‘opt-out’ mechanism or other means included in our communications, or by contacting us on the Contact Details page. 

5. Accessing and Updating Your Information

Registered users may access and update their personal information or close their user account directly through the service, contacting the applicable customer support, or contacting us on the Contact Details page.

You have the right under Singaporean and certain other privacy and data protection laws, as may be applicable, to request free of charge (i) access to and correction or deletion of your personal information; (ii) restriction of our processing of your personal information; (iii) objection to our processing; and (iv) portability of your personal information. If you wish to exercise any of these rights, please contact us on the Contact Details page. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. 

6. Data collected

We may automatically process some technical data such as your Internet Protocol (IP) address to identify what companies have interacted with the website. This processing only identifies a company name and will not be used to identify an individual. 

7. How Do We Use Your IP address?

We use your IP address to track traffic flows and to make our websites easier for you to use and to better understand how our websites are used. 

8. Data Retention

We retain your personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. 

9. Locations of Processing

Your personal information may be stored and processed in your region or another country where our affiliates and their service providers maintain servers and facilities. We take steps, including through contracts, to ensure that the information continues to receive appropriate protections consistent with the standards required under applicable law. 

10. Grounds for Processing

When we collect from you any personal information within the scope of Singaporean data protection laws, we do so:
where necessary to provide the services, fulfill the transactions you have requested, or otherwise perform a contract with you or at your request prior to entering into a contract;
where necessary for our compliance with applicable law or other legal obligation;
where necessary for the performance of a task carried out in the public interest;
where applicable, with your consent; and/or
as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in clauses 1-3 above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing. 

12. Security

We are committed to using appropriate technical and organizational measures intended to protect the security of your personal information. 

13. Changes

We will update this privacy policy from time to time. Any changes will be posted on this page. 

14. Contact

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us at:
Digital Commodity Exchange Pte Ltd
4 Battery Road,
Singapore, 049908